Terms of Service

01About these terms

These proposed Terms of Service describe the use of the Satya Group website at satyagroup.co and its online enquiry features. “Satya Group”, “we”, “us” and “our” refer to the business operating this website.

Once approved and published, these terms are intended to govern website use to the extent permitted by applicable law. They do not, by themselves, create a machinery purchase agreement. Product sales, installation and services require the applicable quotation, order confirmation or other agreed written terms.

02Permitted website use

You may browse the website and use its contact options for lawful purposes, including learning about machinery, requesting quotations and seeking support.

• Do not attempt unauthorised access to the website, accounts, servers or data.
• Do not introduce malicious software, disrupt website operation or submit unlawful or misleading material.
• Do not impersonate another person or use someone else’s contact information without authority.
• Do not copy or commercially exploit protected content without permission, except where permitted by law.

03Product information and performance

Product pages, photographs, videos and descriptions provide general information. Confirm the exact machine configuration, specifications, accessories, production requirements and scope of supply in your written quotation before ordering.

Operating speed, output, energy use and finished-product quality can depend on configuration, material, settings, operator practices and production conditions. Illustrations or demonstrations should not be treated as a guarantee of results in every operating environment.

Nothing in these terms removes responsibility for representations or obligations that cannot lawfully be excluded.

04Quotations, prices and orders

Submitting an enquiry or requesting a price does not by itself place or confirm an order. Confirm the quoted price, currency, taxes, shipping, installation, payment schedule, quotation validity and delivery estimate with our team.

The applicable written agreement should identify the accepted specifications, included services and any exclusions. Do not assume that a general website statement includes every accessory, export charge or on-site service.

No deposit amount, cancellation charge, refund restriction or payment deadline is set by this website-use draft.

05Delivery, installation and customer responsibilities

Delivery, transport, insurance, import arrangements, installation and commissioning responsibilities should be set out in the applicable order or service agreement. Confirm site access, utilities, space, operator training and any customer preparation requirements before delivery.

Delivery dates and installation schedules should be confirmed for the particular order. This website-use draft does not set binding delivery deadlines or allocate transit risk.

06Warranty, support, cancellations and returns

Review the written warranty and service terms applicable to your machine or product. Confirm the coverage period, start date, covered components, exclusions, claim process, spare-parts arrangements and any service charges before purchase.

Any cancellation, return or refund arrangement must be stated in the applicable written agreement and comply with applicable law. This draft does not establish a “no refund” policy or override statutory rights, express warranties or binding commitments.

07Ownership of website content

Website text, photographs, videos, logos, designs and other materials may be protected by intellectual-property laws and may belong to Satya Group or the relevant rights holder.

You may view material for ordinary website use. Contact us for permission before reproducing or distributing protected content for commercial purposes, unless an applicable legal exception allows your use. Third-party names and marks remain the property of their respective owners.

08Enquiries and communications

Provide accurate and relevant contact details when making an enquiry. Do not submit confidential technical designs, sensitive personal information or material you do not have authority to share through a general website form.

We may use the details you provide to respond to your request. A newsletter subscription is a separate request for promotional email updates; you can ask to unsubscribe by emailing info@satya.group.

An enquiry or newsletter submission is not an order acceptance, partnership agreement or commitment to deliver a machine.

09Privacy and third-party services

Read our Privacy Policy for information about personal data and privacy choices. These terms do not replace any separate consent required for marketing or optional tracking.

The website may link to external services, including social networks, video platforms, maps, messaging services and marketplace listings. These services are operated by their respective providers and have their own terms and privacy practices. A link does not by itself make us responsible for everything on that service.

10Website availability and corrections

Website content and features may change, and access may be interrupted for maintenance, technical issues or other reasons. Check important information with our team before relying on it for a purchase or operational decision.

If you notice an error in a specification, description or contact detail, please tell us so it can be reviewed. Changes to website content do not automatically amend an existing signed agreement.

11Responsibility and applicable rights

Each party’s responsibility is subject to applicable law and any binding agreement between the parties. Nothing in these terms excludes or limits liability where doing so would be unlawful, or removes any rights or remedies that cannot legally be waived.

This draft does not set a monetary liability cap, mandatory indemnity, arbitration requirement or exclusive court venue. Any such provisions require specific business and legal review before being included.

12Updates and resolving concerns

The approved version of these terms should display its effective date. Future updates should be published with an updated date and any additional notice required by applicable law. Changes should not be treated as retroactively rewriting existing purchase agreements.

If you have a concern about the website or an enquiry, contact our team first with the relevant details. Governing-law and dispute-resolution provisions must be confirmed before this draft is adopted.

13Contact Satya Group